Store, pickup and delivery support

Customer service

Our customer-service phone number is (647) 222-7770. Call when you need help confirming a delivery area, understanding the ordering flow, selecting a pickup store or resolving a current order. Current products, prices, payment options and availability are shown in the live Shop. Delivery timing depends on the destination and current operating conditions.

Delivery information

Same-day delivery runs from 10 AM to 3 AM daily. The minimum delivery order is $50, the delivery fee is $5 and expected delivery is up to 120 minutes. Delivery is not a 24-hour service even though the Queen West and Bloor Street stores are open 24 hours. Exact address eligibility is confirmed during checkout.

Physical pickup locations

Queen West: 452 Queen St W, Toronto, ON M5V 2A8. Open 24 hours, 7 days a week. View store details.

Bloor Street: 863 Bloor St W, Toronto, ON M6G 1M2. Open 24 hours, 7 days a week. View store details.

Fairview Mall: 245 Fairview Mall Dr, North York, ON M2J 4T1. Open daily, 9 AM–3 AM. View store details.

Before contacting us

Have the relevant store, delivery address or order information ready so the team can help efficiently. Customers must be 19 or older and should have valid government-issued identification available for pickup or delivery. Product availability and fulfillment options can change, so the live Shop remains the source for current catalog information.